Work at PTP

At PTP, we are passionate about our work. We support innovation and embrace new ideas. We understand the importance of fostering a positive, diverse, and collaborative work environment for our team members; a workplace reflective of our core values. That's where you come in. You might just be the perfect fit! 

Please take a look at our current job openings below to learn more about working at PTP. 



Manager, Employment Services 

Location:   Toronto – East / West Training Centre

Hours: 35 hours a week – evening hours required - occasionally 

Position: Starting ASAP

Reports to: Director, Employment Services and Operations


At PTP – Pathway to Possibilities, our vision is to empower people to learn and find work they value. In 2017, we are celebrating 25 years delivering programs and services that have facilitated positive change to people facing literacy and other barriers to employment. We have helped over 25,000 people learn, find new opportunities and build futures!

We aspire to improve the social and economic well-being of all our participants. In Toronto, our innovative and versatile team delivers a range of Learning Programs and Employment Services to prepare people for new opportunities in education, training and employment.

We believe strongly that well-designed workforce training solutions will improve the social and economic well-being of our participants, empowering them to find meaningful work and giving them hope for a better future.


Position Overview

The manager holds responsibility to ensure that participants at PTP have the best support possible as they seek to fulfill their education, job and career goals.  This includes to create and use a collaborative approach that leverages labour market information, government programs, employers and local relationships in support of decent work for all PTP participants.

This position requires a knowledge of issues facing adults who face multiple barriers to learning and work and require wraparound supports on their path to next steps. An attention to detail is required to ensure PTP adheres to the Employment Ontario employment services model as well as a collaborative and network approach to leadership.


Key Responsibilities include:


Employment Support Management

  • Provide leadership to PTP’s employment team to help them create and maintain an Employment Resource Centre that is focused on the client experience – and is both a welcoming and effective resource for community members seeking employment help
  • Improve and monitor employment supports and processes 


Partnership Engagement

  • Make effective use of PTP’s connections, affiliations and other resources to ensure that community members are aware of job, training and other opportunities in a timely and accessible manner
  • Actively support a collaborative approach to PTP’s range of programs and services across both East and West Centres, and the community at large 


Information Management

  • Ensure that all documentation, including, but not limited to funder databases and forms is kept current and accurate at all times
  • Provide accurate reports to funders as required
  • Collate and analyse and use data to understand who we are supporting, what their aspirations are, their strengths and their distance from the labour market


Team Leadership 

  • Take a proactive and appreciative approach to supervision and team development in accordance with PTP’s strength-based philosophy 
  • Help team respond positively to a the community we serve, sector and organizational environment
  • Play an active role on PTP’s management team


Program Planning and Management

  • Manage change and the implementation of new programs
  • Ensure best practices are in place – with effective participant assessment, so that participant goals are met
  • Participate in strategic planning and program development
  • Develop proposals and initiatives to enhance 


Qualifications Required:



  • Minimum 5 years’ experience in employment counselling, workforce development or equivalent relevant experience
  • Post-secondary education in a related discipline or a combination of skills, knowledge and experience
  • Familiarity with workforce development and the strategic use of labour market information
  • Experience managing data
  • Experience providing leadership to others and an understanding of the principles of effective supervision



  • A welcoming, respectful and enthusiastic approach to working with people
  • A personal commitment to PTP’s strategies, goals and objectives and a willingness to learn about PTP’s work, locally and across Canada
  • A thorough understanding of working in community, and a demonstrated ability to apply an empathetic and holistic approach to working with people


Flexibility Skills

  • Ability to think strategically and link individual actions to larger goals
  • Ability to work independently and as a part of a team
  • Excellent written and oral communication skills
  • Ability to accurately manage details
  • Comfort with group and workshop facilitation
  • Strong planning, priority setting and organizational skills
  • Strong computer proficiency


How to Apply

Please forward your resume and cover letter by Wednesday, October 25th to: Claudia Abello at

We are proud to be an equal opportunity employer. PTP will provide accommodation during all steps of the hiring process, upon request, to applicants with disabilities. Please advise us if you need any accommodation.

Our sincere appreciation to all those expressing interest in the position, however, only those applicants invited for an interview will be contacted. Thank you for your interest!